Digital Products
How do I download my digital files after purchase? After completing your purchase, you'll receive an email with a download link. You can also access your files directly from your order confirmation page. Downloads are available instantly — no waiting!
What file formats are included? Most digital products are high-resolution PDF files (300 DPI), print-ready at home or at any print shop. Some products may also include JPG or PNG formats — check the individual product description for details.
Can I buy digital downloads if I live outside the US? Yes, absolutely! 🌍 All digital downloads are available worldwide. There is no shipping, no customs, and no waiting — you'll receive an instant download link after purchase no matter where you are in the world.
How do I print my digital download? It's easy! Here's how:
- Download your PDF to any device after purchase
- Open the file and select "Fit to Page" or "Actual Size" in your print settings
- Print at home on standard paper — or use cardstock for a premium feel
- Or take it to any print shop worldwide — FedEx, Staples, Walgreens, CVS, or your local print shop
- Frame it! Standard 8x10 and 5x7 frames from IKEA, Target, Walmart, or Amazon fit perfectly 🖼️
What size should I print? Every download includes both 8x10 and 5x7 sizes so you have options. Standard frames in these sizes are widely available and affordable.
How many times can I download my files? You can download your files up to 5 times. If you need additional downloads, please contact us and we'll be happy to help.
Can I reprint my files? Yes! You can print as many copies as you need for personal use.
Orders & Payments
What payment methods do you accept? We accept all major credit cards and Shop Pay.
Do you offer refunds on digital products? Due to the nature of digital downloads, all sales are final. Please review product descriptions carefully before purchasing. If you experience a technical issue with your download, contact us and we'll make it right.
How do I apply a discount code? Enter your discount code at checkout in the "Discount code"field before completing your purchase.
Physical Products
How long does shipping take? Standard shipping typically takes 5–8 business days. Expedited options may be available at checkout.
Do you ship physical products internationally? At this time, physical product shipping is available within the US only. However, all of our digital downloads are available worldwide with instant access — no shipping required!
What is your return policy? Physical items may be returned within 14 days of delivery in original condition. Please visit our Return & Refund Policypage for full details.
General
Can I use these products for commercial purposes? Our products are licensed for personal use only unless otherwise stated. Please contact us for commercial licensing inquiries.
Are your products faith-based? Yes! Sparkle Grace Co. is a faith-inspired lifestyle brand. Our products are rooted in scripture, grace, and encouragement — designed to uplift and inspire every day.
How do I contact customer support? You can reach us at info@sparklegraceco.com. We aim to respond within 1–2 business days.
Where can I find your store policies?